This page describes how the web site is managed with reference to processing of the personal data of customers/users visiting the site.
It contains general information regarding the protection of personal data, in accordance with Article 13 of Italian Legislative Decree N° 196/2003 - Personal Data Protection Code (former Act of Law N° 675/1996), for persons interacting with GranitiFiandre's web services accessible on the Internet from the following sites:
The notice applies to GranitiFiandre's site only, and does not cover any other web sites accessed by users by means of the links.
Your details will be processed by the company's Internet and Marketing Department, and may be passed on to companies belonging to the same group.
The details concerning persons identified or identifiable after consulting this site may be processed.
The "holder" of the processing is GranitiFiandre Spa, registered address: Via Radici Nord, 42014 Castellarano, Reggio Emilia, Italy.
The processing associated with the web services of this site is carried out at the premises of Floornature Spa and GranitiFiandre Spa and is taken care of solely by the technical personnel of the department entrusted with processing or, at the time of occasional maintenance activities, by the relevant personnel.
No data originating from the web service is notified or circulated to third parties outside the Floornature Group.
The personal details supplied by users requesting information material (CD-ROMs, newsletters, samples, answers to queries, etc.) are used only for the purpose of providing the service being requested, and are passed on to third parties only when necessary in order to provide the service.
In addition, following is a summary of all activities conducted by us that entail the collection, storage and processing of your personal details, and the purposes of each of them:
a- marketing and advertising
b- market research
c- despatch of information material and for promoting the company
d- statistical analysis for marketing and sales purposes
e- customer satisfaction surveys
f- invitations to events, exhibitions and competitions
As part of their normal functioning, the information systems and software procedures used to run this web site acquire some personal details, the transmission of which is implicit in the use of Internet protocols.
The information is not collected for the purpose of being associated with specific identified parties, however due to its very nature it would be possible to identify users by processing the information and associating it with information held by third parties.
This category of data includes the IP addresses or domain names of the computers of users visiting the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time and date of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters referred to the user's operating system and IT environment.
These data are used solely for the purpose of obtaining anonymous statistical data concerning use of the site and of monitoring its proper functioning. The data could be used in order to investigate liability in relation to possible IT offences to the detriment of the site.
Data provided voluntarily by the user
When optional electronic mail is sent explicitly and voluntarily to the addresses indicated on this site, the personal data supplied are acquired. By way of example, these include the e-mail address needed in order to answer queries and any other data included in the message.
Specific summary data will entered or displayed on the pages of the site provided for special on-demand services.
Our site may send you some small data files called cookies, used to analyse the traffic at the site anonymously and to offer you customised contents.
If you do not wish to receive them, you can either de-activate them directly on your browser or refuse them from time to time if you have opted for your browser to inform you whenever the presence of a cookie is detected.
Apart from what we have stated about navigation data, the user may decide whether or not to provide the personal data requested from time to time by GranitiFiandre. Failure to do so may make it impossible to provide the services requested.
The personal data are processed using automated tools for the time strictly necessary in order to achieve the aims for which they were acquired.
Specific safety measures are observed in order to prevent the loss, unlawful or incorrect use of the data and unauthorised access thereto.
The parties to whom the personal details refer are entitled at all times to obtain confirmation of the existence or otherwise of such data, to be informed of their contents and origin, to check that they are correct and to request them to be completed, up-dated or corrected (Article 7 of Legislative Decree N° 196/2003).
According to the same article, they are entitled to request deletion of the data or that they be transformed into an anonymous form or blocked if they are processed in breach of the law, and in any case to oppose, for lawful reasons, the processing thereof, by writing to GranitiFiandre Spa, Via Radici Nord, 42014 Castellarano (RE) or to the e-mail address email@example.com